Compass Software Help

Get the answers you need

Everything you need to get started, troubleshoot, or learn more.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Top questions

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.